Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Both air and sea. shipping is handle by Laporkon shipping and Hydes shipping
Do You Ship Internationally?
We ship to all the Caribbean Islands and the USA.
How Long Will It Take To Get My Package?
8 days to deliver order to shipping company. final delivery date will be sent from the shipping company
PAYMENT
What Payment Methods Are Accepted?
We provide a range of practical payment methods at Global Exports Online to ensure a flawless purchasing experience. We take Visa, Mastercard, American Express, and all other major credit cards when you shop with us. At checkout, all you need to do is input your card information, and your payment will be handled securely.
All major credit cards accepted
Is Buying On-Line Safe?
Yes! We are closely monitored by our card payment app, and our SSL account is secure. Additionally, we do not store any card information.
Order & Returns
How do I place an Order?
Select Items: Click on the desired item to add it to your shopping cart.
Checkout: Proceed to checkout, where you’ll be prompted to enter your credit card details.
Confirmation Email: After completing the purchase, you’ll receive a confirmation email.
Delivery Notification: Upon order delivery to the shipping company, another email with the dock receipt will be sent to you.
How Can I Cancel Or Change My Order?
.Certainly! Send an email to order@globalexportsonline.com within 10 hours of the order being placed to make a request to change the order details. Ensure to include the tracking number, specify the original order product and quantity and what should be changed.
Do I need an account to place an order?
You don’t need an account, but having one allows you to stay up-to-date with our monthly specials. Additionally, it streamlines the checkout process
How Do I Track My Order?
Global Exports will email you upon full payment and again upon delivery to the shipping company. Both shipping companies we use have tracking systems on their websites. You can track your order using the dock receipt number, which will be provided by Global Exports upon delivery to the shipping company. The dock receipt will also be sent to you as confirmation of delivery to the shipping company.
How Can I Return a Product?
We meticulously inspect our products before shipping, ensuring their quality. As a result, all sales are final. If you have any questions or concerns, feel free to reach out to us through email order@globalexportsonline.com